We aim to dispatch all orders placed by 2pm on the same day. However, we do not ship orders on weekends or bank holidays. If you place an order during these times, it will be processed and dispatched on the next working day.
We’re off walkies on weekends and bank holidays! If you’ve sent us a message or placed an order, our team will be back on the next working day to get things sorted and your goodies on their way.
"We offer a range of delivery options with Royal Mail to suit your pack’s needs! Choose from Tracked 24 or Tracked 48 at checkout and we’ll get your pup’s goodies on the move in no time.
Place your order before 2 PM and we’ll aim to dispatch it the very same day, using your chosen delivery option. Keep an eye on your inbox (and your paws!) – we’ll send email and text updates as your parcel makes its way to you.
Very occasionally, stock deliveries can be delayed. If this affects your order, we’ll give you a ring first. Can’t get through? We’ll follow up with an email and offer a replacement toy of your choice. If it’s a time-sensitive order – like a birthday